Fourth Week

Thursday, April 22, 2010 4:58 PM By Raifana Shamsuddin

22nd March 2010
The Art of Negotiation - Mr Hisham Ab Karim

On this class we have learned a broader side of negotiation. We unleash our potential and get to know the many paths of how to do a deal. We also been given the many paths to seal the deal and some of the tips to seal the deal. During the class I get to know about BATNA (Best Alternative To Negotiated Agreement) and ZOPA ( Zone Of Possible Agreement). At the end of the class we were asked to make our own deal using situations given by Mr Hisham.


25th March 2010
The Role of Neuro - Mr Faizal Kamal

Today, we learnt about the creation of our belief. Then we were also been given a session one on one with the trainer to overcome the thrauma. Besides that, we also learned how to handle our stress and built the self-confidence.

26th March 2010
Communication Concepts and Skills - Mr Khairul Najmi

In this class, we learn about things that can enhances our knowledge of nonverbal communication. We were also being teach of how to apply what we learn to the written word. The advantages of communication are it can increase productivity, reduce stress, better understanding about what others are saying, and understand how to get our message across and also enhance relationships.

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